The process of going through a mortgage loan can be difficult to execute, which is why you need a good company that sticks with you and makes it easier. It is ideal to go for a company that has been in the field for quite a few years and has the required experience to guide you. Qualities like customer service, convenience and access to technology are a few that the company must possess.

Low servicing fee
Quicken Loans offers servicing and that should be the first reason for you to consider this company. If that doesn’t suffice your requirements, the second reason would be their lowered servicing fees. The servicing charges are significantly low as compared to other mortgage companies that offer loan servicing. Furthermore, they do not charge extra for the payments that are made on the mortgage, even if they are made through the phone or online. Paying the amount through phone or an online entity is one of the most common payment methods, which is why this feature could save you hundreds or even thousands of dollars over the course of the loan. Since you know about this now, you must make sure to ask the mortgage company you choose about the additional fees.

Multiple payment options
Convenience plays a big part for most of us and is an important factor when you are comparing different mortgage lenders and services. Along with looking for the feature of servicing fees, you must also look at the payment options provided by the mortgage company as well as the recurring payment schedules. Quicken Loans is a mortgage company that not only frees you from any service cost for the loan but also has more than one payment method. These different payment methods include pay-by-phone, one-time payment, and an autopay via an online account. You can also set up biweekly payments through the account.

Technology
Getting a mortgage comes with a lot of paperwork and it becomes slightly tough to keep all of it in place with the fast-paced life we live. If you take up a mortgage loan with Quicken Loans, you are entitled to the access of a personal online account. The account allows you to do the following activities:

• Making and managing payments
• Getting a detailed view of your loan information
• Gaining access to mortgage documents
• Taking help from the amortization calculator
• Ability to view and keep track of the home’s equity
• Having an escrow account will enable you to view the taxes and other payment histories

It is the digital age and thereby it is important for you to partner with a company that uses top-notch technology. Quicken Loans bring in the right balance of convenience of access and value of your documents.

Client experience
If you are looking for a mortgage company, you must look for one that has the ability to outstand the expectations you have from the company. A company with a strong clientele and years of experience can be the one that is outstanding. Choose one that goes above and beyond the regular norms of mortgage companies and gives you something that other companies might not be able to. With all the outstanding features, if a company does not care about its clients, it must not qualify as your choice.

At Quicken Loans, there is a dedicated team under the name Quicken Loans Servicing Team, which runs a program called Operation Heart. Under this program, the employees at Quicken Loans reach out to their clients in an attempt to connect with them on a personal level. One of the clients with Quicken Loans adopted a child and the Operation Heart team sent them a gift to congratulate them and wish them well. These actions are important in maintaining a good relationship with the client and gives you all the more reasons to associate with Quicken Loans.

Credentials and Awards
Quicken Loans is packed with features – mentioned above – that help in making it one of the most acclaimed mortgage companies in the country. It is the nation’s seventh-largest mortgage services and has serviced more than 1.5 million clients since 2010, with more than 90% of the clients having a good satisfaction rate. For the fourth year running, Quicken Loans has been ranked highest in the nation for Mortgage Servicing. They have also been ranked highest in the nation when it comes to customer satisfaction for Primary Mortgage Origination.

The above reasons are why Quicken Loans is one of the top Mortgage Servicers and has such a strong client base.